Institutional Complaints Processes Learning Hub: Resources to Support Procedurally Fair, Trauma-Informed Complaints Processes at Post-Secondary Institutions in Canada

Possibility Seeds; Courage to Act I Britney De Costa, Rebecca Akong, and Elizabeth Tuck

This learning resource addresses a common misunderstanding that procedural fairness and trauma-informed practice are opposed to one another in institutional complaint processes. This resource provides resources and reflective questions to illustrate and reinforce the understanding that trauma-informed practice strengthens and enriches procedural fairness in institutional complaints processes.